Support¶

Have a question, hit a bug, or want to suggest a feature? Start with the FAQs, then write to us.

Check the FAQs first¶

The FAQs cover the questions we get most often: what optimization means and how Sympheny applies it, how the demand profiles are generated, how to share a project, and why a result sometimes differs from what you expected.

Contact us¶

For everything else, the fastest way to reach us is the Sympheny support portal. Raise a request there for support questions, bug reports, and feedback on new or existing features.